Tips for your train journey
How to buy a train ticket
At the station, you can buy a ticket either at a ticket vending machine or at a sales point, if there is one. The locations of these at each station can be found on the local area map. The most common payment cards are accepted, and at some stations, you can pay in cash.
Alternative ticket sales channels include:
- VR Online Shop »
- VR Mobile »
- HSL Mobile ticket (in the HSL area) »
- HSL Webshop (in the HSL area) Open »
- R-kioski »
Tickets can also be purchased via third-party sales channels.
How to find your seat on a long-distance train
Check your ticket for the number of the car where your seat or sleeping berth is situated.
The order of the train cars is shown at the lower edge of the electronic screens displayed on the station platforms. Check the letter (A, B, C or D) indicated for your car on the screen. The letter indicates the platform sector where your car will stop. Check for the sign on the platform showing that letter, and go to that sign. You will then be able to easily board the right car when the train arrives at the station.
How to find your seat on a commuter train
The number of cars on your train is shown at the lower edge of the electronic screens displayed on the station platforms. Check the letter (A, B, C or D) indicated for your car on the screen. The letter indicates the platform sector where your car will stop. Check for the sign on the platform showing that letter, and go to that sign. You will then be able to easily board the right car when the train arrives at the station.
Accessibility and station access
You can find information about station access, accessible routes, services and other important details on the local area maps located in the information display cases at the stations. The park-and-ride and bicycle parking facilities are also shown on the local area maps. In this service, you can find the local area maps on the pages of each station.
Bicycles, prams, luggage and pets on the train
There are marked compartments for prams, bicycles and luggage on the trains. Prams can also be transported in the vestibule of the car.
General information about passenger information
Daily service for hundreds of thousands of passengers
Finrail Ltd produces nationwide passenger information services for rail traffic on the display and public announcement devices at stations and platform areas. Up-to-date information on rail traffic and its schedules, exceptions and disturbances as well as traffic forecasts are provided to about 180 stations in total. Approximately 15,000 announcements are given on a daily basis.
The aim of passenger information is to help passengers have a successful rail journey by serving hundreds of thousands of passengers nationwide and 24/7, every day. Rail traffic operators are responsible for the information provided on trains.
The passenger information produced by the systems is also offered to application developers and various operators via an open interface (Digitraffic). https://www.digitraffic.fi